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Compliance Glossary

Compliance Glossary (A–Z)

Clear definitions of compliance terms used across WHS, privacy, food safety, NDIS, HR, governance and regulatory change — written for Australian SMBs.

A

Audit

A structured review of compliance processes, documentation and evidence to confirm obligations are being met.

Audit Trail

A chronological record of actions, decisions and evidence that demonstrates compliance over time.

C

Compliance Obligations

Legal, regulatory or industry requirements a business must follow — including WHS, privacy, food safety and NDIS standards.

Corrective Action

Steps taken to fix a compliance issue, prevent recurrence and demonstrate continuous improvement.

D

Data Breach

Unauthorised access, disclosure or loss of personal information that triggers reporting obligations under the Privacy Act.

Duty of Care

A legal obligation to ensure the safety and wellbeing of workers, customers or participants.

E

Evidence Register

A structured record of documents, logs and proof demonstrating compliance activities have been completed.

Escalation

The process of raising a compliance issue to management or a responsible officer for review.

H

Hazard

Anything that has the potential to cause harm in a workplace or service environment.

HR Compliance

Meeting employment, training, safety and workplace conduct requirements under Australian law.

I

Incident Report

A documented record of an event that caused or could have caused harm, used in WHS, NDIS and food safety compliance.

Internal Audit

A self‑assessment of compliance processes to identify gaps and improvement opportunities.

N

NDIS Practice Standards

Requirements NDIS providers must meet to ensure participant safety, quality and governance.

O

Obligations Register

A centralised list of all compliance requirements a business must follow, including due dates and responsible owners.

P

Policy

A formal document outlining rules, responsibilities and procedures for compliance within an organisation.

Privacy Act

Australia’s primary privacy legislation governing how personal information is collected, stored and used.

R

Regulatory Change

Updates to laws, standards or industry requirements that businesses must track and implement.

Risk Assessment

A structured process for identifying hazards, evaluating risks and implementing controls.

S

Standard Operating Procedure (SOP)

A documented step‑by‑step process for completing a task consistently and safely.

Safety Management System

A coordinated set of policies, procedures and controls used to manage WHS risks.

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